Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To start a return, you can contact us at maxyeghorov@gmail.com or maxyeghorov on Instagram. 

 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at maxyeghorov@gmail.com. or maxyeghorov on Instagram.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Please note that you can only request a return if the item you received is damaged or different from what you originally ordered. In any other cases, we regret to inform you that no refund can be provided. Special orders are also non-refundable. We also do not accept returns of hazardous materials or flammable liquids or gases. Please contact us if you have questions or concerns about your specific item.

Unfortunately, we are unable to accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at maxyeghorov@gmail.com or maxyeghorov on Instagram.